Terms & Conditions

gardenroomair.com
Last updated: 2 May 2026

Introduction

These Terms and Conditions (“Terms”) govern your use of the website gardenroomair.com and any services provided by Garden Room Air (“we”, “us”, or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms in full.

If you do not agree with any part of these Terms, please do not use our website or services. We reserve the right to update these Terms at any time, and continued use of the site constitutes acceptance of any changes.

About Us

Garden Room Air is a UK-based service business specialising in garden room solutions. Our website is operated via WordPress.

Contact details:

• Website: gardenroomair.com
• Email: [Insert your contact email]
• Address: [Insert your business address]

Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that violates applicable local, national, or international laws or regulations
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its systems
• Introduce viruses, malware, or other harmful material
• Reproduce, duplicate, or re-sell any part of our website without express written consent

We reserve the right to restrict or terminate your access to the website at our discretion and without notice if we believe you are in breach of these Terms.

Our Services

Enquiries and Quotes

Any information provided on this website regarding our services, pricing, or timescales is for general guidance only and does not constitute a binding offer. A formal quote will be provided following an initial consultation and site assessment where required.

Service Agreement

A binding contract between you and Garden Room Air will only be formed once:

• A written quotation has been issued and accepted by you in writing
• A deposit or agreed payment has been received
• We have confirmed acceptance of your order in writing

Any verbal agreements, preliminary discussions, or website content do not constitute a contract.

Scope of Works

The specific scope, materials, timescales, and pricing for each project will be set out in a separate written agreement or quotation. Any variations to the agreed scope must be agreed in writing by both parties before additional work commences.

Pricing and Payment

All prices quoted are in pounds sterling (GBP) and, unless otherwise stated, are exclusive of VAT where applicable. Our standard payment terms are as follows:

• A deposit is required upon acceptance of a quotation (amount as stated in the quotation)
• Stage payments may apply for larger projects, as agreed in writing
• The final balance is due upon practical completion of the works

We reserve the right to suspend or cease works if payments are not made in accordance with agreed terms. Late payments may be subject to statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

Cancellation and Changes

Cancellation by You

If you wish to cancel a confirmed order, you must notify us in writing as soon as possible. The following cancellation terms apply:

• Cancellation before materials are ordered — deposit may be refunded at our discretion
• Cancellation after materials have been ordered — you will be liable for any materials costs incurred
• Cancellation once works have commenced — you will be liable for all reasonable costs incurred to that point

Cancellation by Us

We reserve the right to cancel a confirmed agreement in exceptional circumstances, including but not limited to unforeseen site conditions, safety concerns, or events outside our reasonable control (see Section 10). In such cases, we will provide as much notice as possible and refund any amounts paid for work not yet carried out.

Consumer Cancellation Rights

If you are a residential consumer and the contract was concluded remotely (e.g. online or by phone without a site visit), you may have the right to cancel within 14 days under the Consumer Contracts Regulations 2013. Please contact us immediately if you wish to exercise this right.

Workmanship and Liability

Our Workmanship

We take pride in the quality of our work and aim to deliver all services to a professional standard. Where defects arise due to our workmanship within a reasonable period following completion, we will return to remedy the issue at no additional cost to you, subject to the terms of any written guarantee provided.

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, consequential, or economic loss arising from use of our services or website
• Our total liability to you in connection with any project shall not exceed the total amount paid by you for that project
• We are not responsible for pre-existing structural issues, ground conditions, or any defects not caused by our work

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Your Responsibilities

You are responsible for ensuring:

• Accurate information is provided to us during the quotation and planning process
• Any necessary planning permissions or building regulations approvals are in place prior to works commencing (unless we have explicitly agreed to manage this on your behalf)
• Safe and suitable access to the site is available for our team and any vehicles or equipment required
• Any underground services (gas, water, electric, drainage) at the site have been identified and marked

Planning Permission and Building Regulations

Responsibility for obtaining any necessary planning permission, permitted development rights confirmation, or building regulations approval lies with you as the property owner, unless expressly agreed otherwise in writing.

We can offer general guidance based on our experience, but this does not constitute professional planning or legal advice. We recommend consulting your local planning authority or a suitably qualified professional if you are uncertain about your obligations.

Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of Garden Room Air or its licensors and is protected by UK copyright law. You may not reproduce, distribute, or use any content from this site without our prior written permission.

Any designs, drawings, or specifications we produce for your project remain our intellectual property until full payment has been received.

Force Majeure

We will not be liable for any delay or failure to perform our obligations where such delay or failure arises from circumstances beyond our reasonable control, including but not limited to extreme weather, supply chain disruptions, strikes, government restrictions, or other events of force majeure.

In such circumstances, we will notify you as soon as reasonably practicable and work with you to agree a revised programme where possible.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Privacy

Your use of this website and any personal data you provide is governed by our Privacy Policy, which is available at gardenroomair.com and is incorporated into these Terms by reference.

Disputes

We are committed to resolving any disputes or complaints fairly and promptly. If you have a concern, please contact us in the first instance using the details in Section 2 and we will endeavour to reach a resolution within 14 working days.

If a dispute cannot be resolved informally, either party may refer the matter to an independent mediator or adjudicator before commencing legal proceedings.

Governing Law

These Terms and any disputes arising from them are governed by the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Contact Us

For any questions about these Terms and Conditions, please contact us:

Garden Room Air
Website: gardenroomair.com
Email: [Insert your contact email]
Address: [Insert your business address]

These Terms were last reviewed and updated on 2 May 2026.