Privacy Policy
gardenroomair.com
Last updated: 2 May 2026
Introduction
Welcome to Garden Room Air (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gardenroomair.com.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Who We Are
Garden Room Air is a service-based business providing garden room solutions in the UK. Our website is operated using WordPress and is hosted in accordance with applicable data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For any privacy-related queries, you can contact us at:
• Website: gardenroomair.com
• Email: [Insert your contact email address]
• Address: [Insert your business address]
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
• Submit an enquiry or contact form
• Request a quote or consultation
• Sign up to receive marketing communications
• Comment on our blog or content
This may include your name, email address, phone number, postal address, and the content of your message.
Information Collected Automatically
When you visit our website, certain information is collected automatically by WordPress and associated plugins, including:
• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Device type and operating system
This data is collected via cookies and similar tracking technologies. See Section 7 for more on cookies.
How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your enquiries and provide quotes
• To deliver the services you have requested
• To send you marketing communications (where you have consented)
• To improve our website and user experience
• To comply with our legal and regulatory obligations
• To prevent fraud and ensure website security
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
• Consent — where you have given clear consent (e.g. newsletter sign-up or cookie acceptance)
• Legitimate interests — to respond to enquiries and improve our services
• Contract — where processing is necessary to fulfil a service agreement
• Legal obligation — where we are required to process data by law
Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your information with trusted third parties only where necessary, including:
• WordPress (our website platform and hosting provider)
• Email service providers used to manage enquiries or newsletters
• Analytics providers such as Google Analytics (in anonymised form)
• Legal or regulatory authorities where required by law
All third-party providers are required to handle your data securely and in accordance with applicable data protection law.
Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. WordPress sets certain essential cookies by default. We may also use:
• Analytics cookies (e.g. Google Analytics) to understand how visitors use our site
• Functional cookies to remember your preferences
• Marketing cookies, only where you have given consent
You can control cookie preferences through your browser settings or via our cookie consent banner. Please note that disabling certain cookies may affect the functionality of the site.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry and contact data is typically retained for up to 3 years. You may request deletion of your data at any time (see Section 10).
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our WordPress website uses SSL encryption (HTTPS), and access to any stored data is restricted to authorised personnel only.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
• Right of access — to request a copy of the data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data (“right to be forgotten”)
• Right to restrict processing — to request we limit how we use your data
• Right to data portability — to receive your data in a structured format
• Right to object — to object to processing based on legitimate interests
• Rights related to automated decision-making — we do not currently carry out any automated decision-making
To exercise any of these rights, please contact us at the details provided in Section 2. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Garden Room Air
Website: gardenroomair.com
Email: [Insert your contact email]
Address: [Insert your business address]
You may also contact the Information Commissioner’s Office (ICO) if you have concerns about how your data is being handled: ico.org.uk | 0303 123 1113